This Terms & Conditions Agreement (“Agreement”) is between you (“You” or “Customer”) and Potentia Family Therapy, Inc., a California corporation (“Potentia”). By making a purchase on this website, you expressly agree to be bound, without modification, to this Agreement. If you do not agree to be bound to this Agreement, you cannot make a purchase on this website and/or join one of the Potentia programs.

Amendments. If Potentia sends you a revised version of this Agreement at the email address you provided us upon purchase, you automatically become bound by the latest version of the Agreement unless you withdraw from the program. You have an affirmative duty to notify us of any changes to your email address, and to review any changes to the Agreement. This Agreement was last modified on May 2016.

Program. You will receive the services, events, products, and/or materials as described on the page for the particular programs that you purchased. If your program includes any private sessions, then you may contact Potentia at to schedule your session or be directed to the correct Potentia team member.

Group Programs. You agree and understand that information you share in any group call or live event, or in an online forum or thread, is not confidential. However, you agree to keep the discussions and posts confidential, to the extent practicable, and you will not take, copy, photograph, screen-capture, or otherwise share any such private content with any third party, or on social media. You agree to comply with the rules of any online group forum, such as a Facebook group or webinar discussion thread, including: you will not post spam, including promotions or advertisements for other products and services except without express permission of Potentia; you will only post content that is on topic of the particular online group forum; you will not use the group to abuse, defame, harass, threaten, or post objectionable or illegal content, including hate speech and pornography; you will only post content that you own or have a license to post; and you will not post content that infringes on a copyright or trademark. Potentia may moderate, edit, or delete posts at any time, at Potentia’s sole discretion. Potentia may ban a member at any time, for violating the above rules.

Private Session Policies. If your program includes any private sessions, then you agree to abide by the following policies during your sessions: You understand that any abusive, negative, or inappropriate conduct is a material breach of this Agreement, and will result in your termination from the program, with no refund. No shows, cancelations, or rescheduling done less than twenty-four (24) hours before your session will result in your session being forfeited.

Private Session Confidentiality. Potentia regards any information provided by you privately and directly to Potentia staff during private sessions to be confidential. Potentia will only reveal such information with your express permission, or as required by law. Confidential information does not include information that is publicly available, that has been disclosed to a third party by you, or that was previously or independently derived by Potentia.

Intellectual Property. Potentia own the copyrights and other intellectual property rights over any materials provided to you under this Agreement. You are granted a non-transferable, non-assignable, non-exclusive license to use such materials only for your own personal, private use. You are not allowed to teach these materials to others, to share them with others, or to display them anywhere, including on the Internet or via social media.

No Assignment or Transfer. You may not assign or transfer this Agreement (including the license you receive under this Agreement) to any other person or entity.

No Refunds. Your acceptance into a Potentia program holds a place in the program in lieu of taking other attendees. As such, by making this purchase, you agree and certify that you have reviewed all information carefully and fully understand the terms of this Agreement, what is and is not included, and that there are no refunds. You understand and agree that upon purchase, you are responsible for full payment, regardless of whether you have selected the lump sum payment or an installment plan.

No Guarantees. Potentia cannot and does not guarantee that any specific results will be obtained from the programs provided on this site, because specific results involve factors beyond the control of Potentia. If you have any questions about our programs, please contact us before you make a purchase.

Disclosure. Potentia is not providing mental health services or therapy through the programs provided under this Agreement. You should seek medical advice for any medical or mental health problems, and you have the responsibility to consult with a medical professional regarding any medical conditions. If you are in a life threatening situation, please call 911 or go to the nearest emergency room.

Payments. Payments may be made via PayPal or credit card. Any bounced payments or chargeback will be assessed a late payment charge at a monthly rate of 1.5% or the maximum allowed by law, whichever is less. Potentia shall have the right to recover expenses including collection costs and reasonable attorneys’ fees incurred in collecting overdue amounts.

Legal Terms. The terms of this Agreement cannot be waived or modified except by an express agreement in writing signed by all of the parties. This Agreement constitutes the entire agreement between you and Potentia and supersedes all prior or contemporaneous written or oral agreements between us with respect to the subject matter contained in this Agreement. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remainder of this Agreement shall not in any way be affected or impaired. This Agreement shall be governed by and construed under the laws of the State of California. Any and all disputes or claims arising out of or relating to this Agreement shall exclusively be brought and heard in San Diego County, California, and both parties consent to jurisdiction in San Diego County, California.